Terms and Conditions of Online Bet Site

1 Acceptance of Terms

By accessing or using online bet site — whether through the website, mobile browser, or any associated application — you agree to be bound by these terms and conditions in full. These terms apply to all users of online bet site, including visitors, registered players, and anyone who participates in any game, bet, or promotion offered on the platform.

Online bet site reserves the right to update or modify these terms at any time. When changes are made, the updated terms will be published on this page with a revised effective date. It is your responsibility to check this page periodically. If you continue to use online bet site after changes are posted, you are deemed to have accepted the updated terms.

These terms should be read alongside the Privacy Policy and the Responsible Gaming Policy, both of which form part of the overall agreement between you and online bet site.

2 Account Registration

To place bets or play games at online bet site, you must register a player account. Registration is free and open to individuals who meet the following requirements:

• You must be at least 18 years of age at the time of registration.
• You must be registering as an individual, not on behalf of a third party.
• You must not already hold an active account at online bet site. Only one account per person is permitted.
• You must provide accurate, complete, and up-to-date personal information during registration.
• You must not be on any self-exclusion list or be prohibited from gambling by any applicable regulation.

Online bet site reserves the right to request identity verification documents at any time. This may include a national ID card, passport, or proof of address. Accounts that cannot be verified may be suspended until documentation is provided. Providing false information during registration is grounds for immediate account closure and forfeiture of any balance.

You are responsible for maintaining the confidentiality of your account credentials. Any activity that occurs under your account is your responsibility. If you suspect unauthorised access to your online bet site account, contact support immediately via live chat or email.

3 Deposits and Payments

Online bet site accepts deposits through the following approved payment methods available to Bangladesh players:

• bKash — personal wallet transfers only
• Nagad — personal wallet transfers only
• Rocket — personal wallet transfers only
• Local bank transfer — from accounts registered in your name

All deposits must be made from payment accounts that are registered in your own name. Online bet site does not accept deposits from third-party accounts. If a deposit is received from an account that does not match your registered name, the funds may be held pending verification and the deposit may be reversed.

Minimum and maximum deposit limits apply and are displayed at the time of transaction. Online bet site does not charge fees on deposits, but your payment provider may apply their own transaction charges. Deposits are typically credited to your online bet site account within a few minutes of confirmation from the payment provider.

4 Withdrawals

Withdrawal requests at online bet site are processed to the same payment method used for your most recent deposit, where possible. This is a standard anti-fraud measure to ensure funds are returned to their original source.

The following conditions apply to all withdrawals from online bet site:

• Your account must be fully verified before any withdrawal is processed.
• Any active bonus wagering requirements must be completed before bonus-derived winnings can be withdrawn.
• Minimum withdrawal amounts apply and are shown at the time of the request.
• Online bet site reserves the right to carry out additional security checks on withdrawal requests above certain thresholds.
• Withdrawals to bKash and Nagad are typically processed within 15 minutes of approval. Bank transfers may take 1–3 business days.

Online bet site does not charge withdrawal fees on standard transactions. However, if a withdrawal is requested and then cancelled by the player multiple times without a valid reason, online bet site reserves the right to apply a processing fee on subsequent requests.

5 Bonuses and Promotions

Online bet site offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the following general conditions unless otherwise stated in the specific promotion terms:

• Bonuses are credited to your account in the form of bonus funds or free bets, not as withdrawable cash.
• A wagering requirement applies to all bonuses. The specific requirement is stated in each promotion's terms. Until the wagering requirement is met, bonus funds and any winnings derived from them cannot be withdrawn.
• Bonuses have an expiry period. If the wagering requirement is not completed within the stated time, the bonus and any associated winnings will be forfeited.
• Only one bonus may be active at a time unless online bet site explicitly states otherwise.
• Online bet site reserves the right to withdraw, modify, or cancel any bonus at any time if there is evidence of abuse or if the promotion was offered in error.

Attempting to exploit bonuses through multiple accounts, coordinated betting, or any other method that online bet site determines to be abusive will result in the cancellation of the bonus, reversal of associated winnings, and potential account suspension. Online bet site's decision on bonus-related disputes is final.

6 Betting Rules

All bets placed at online bet site are subject to the specific rules of the relevant sport, game, or event. General betting rules that apply across the platform include:

• Bets are final once confirmed. Online bet site does not accept cancellation requests for bets that have already been accepted by the system.
• In the event of a technical error that results in an incorrect price or outcome being displayed, online bet site reserves the right to void the affected bets and return stakes to player accounts.
• Maximum bet limits apply per event and per market. These limits are displayed before bet confirmation.
• Online bet site reserves the right to limit or refuse bets from any player at its discretion, particularly where there is evidence of irregular betting patterns.
• For live casino and fishing games, the rules of each individual game apply as displayed within the game interface.

In cases where a sporting event is abandoned, postponed, or otherwise affected by circumstances outside normal play, online bet site will apply the relevant sport-specific settlement rules. These are available in the help section of the platform.

7 Prohibited Conduct

The following activities are strictly prohibited at online bet site and will result in immediate account suspension, cancellation of bets and bonuses, and potential legal action:

• Opening more than one account at online bet site, whether under your own name or using another person's identity.
• Using automated software, bots, or scripts to place bets or interact with the platform.
• Colluding with other players to manipulate game outcomes or exploit bonus structures.
• Using stolen, fraudulent, or unauthorised payment methods to fund your account.
• Attempting to reverse-engineer, hack, or otherwise interfere with the online bet site platform or its underlying systems.
• Providing false information during registration or verification.
• Allowing a minor to access or use your online bet site account.

Online bet site actively monitors accounts for suspicious activity. If prohibited conduct is detected, the account will be suspended pending investigation. Any funds in the account at the time of suspension may be withheld until the investigation is complete. Online bet site cooperates fully with law enforcement authorities in cases involving fraud or financial crime.

8 Account Suspension and Closure

Online bet site reserves the right to suspend or close any player account at any time, with or without prior notice, in the following circumstances:

• Breach of any of these terms and conditions.
• Failure to complete identity verification within a reasonable timeframe.
• Evidence of fraudulent, abusive, or prohibited activity.
• A request from a regulatory authority or law enforcement agency.
• The player has self-excluded or requested account closure.

If your account is closed due to a breach of these terms, any balance remaining in the account may be forfeited. If your account is closed for any other reason, your remaining balance will be returned to you via your registered payment method after any outstanding verification requirements are met.

Players who wish to close their own account voluntarily can do so by contacting the online bet site support team via live chat or email. Voluntary closure requests are processed within 24 hours.

9 Privacy and Data

Online bet site collects and processes personal data in accordance with its Privacy Policy. By registering an account, you consent to the collection and use of your personal information as described in that policy.

Your data is used for the following purposes at online bet site:

• Account registration and identity verification.
• Processing deposits, withdrawals, and bet settlements.
• Fraud prevention and security monitoring.
• Compliance with regulatory and legal obligations.
• Sending account-related communications and, where you have opted in, promotional messages.

Online bet site does not sell your personal data to third parties. Data is shared only with payment processors, identity verification providers, and regulatory bodies where required. All data is stored securely and protected in accordance with applicable data protection standards.

10 Responsible Gaming

Online bet site is committed to promoting responsible gambling. The platform provides a range of tools to help players manage their gambling activity, including:

• Deposit limits — set daily, weekly, or monthly limits on how much you can deposit.
• Loss limits — cap the amount you can lose within a defined period.
• Session time reminders — receive notifications when you have been playing for a set amount of time.
• Cooling-off periods — temporarily suspend your account for a defined period.
• Self-exclusion — permanently close your account if you feel gambling is causing harm.

These tools are available in your account settings at any time. Online bet site encourages all players to use them proactively. For more information, visit the Responsible Gaming page. If you believe you have a gambling problem, please seek professional help immediately.

11 Limitation of Liability

Online bet site provides its platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access or error-free operation.

To the maximum extent permitted by applicable law, online bet site shall not be liable for:

• Any loss of profits, revenue, or winnings arising from platform downtime or technical errors.
• Any indirect, incidental, or consequential losses arising from your use of the platform.
• Losses resulting from your failure to keep your account credentials secure.
• Any third-party actions, including payment provider delays or failures.

Nothing in these terms limits online bet site's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law.

12 Changes to These Terms

Online bet site may update these terms and conditions at any time. When material changes are made, we will notify registered players via email or an in-platform notification. The updated terms will be published on this page with a revised effective date.

If you do not agree with the updated terms, you must stop using online bet site and may request account closure by contacting our support team. Continued use of the platform after the effective date of any changes constitutes your acceptance of the revised terms.

For any questions about these terms and conditions, please contact the online bet site support team at [email protected] or via live chat in your account dashboard.